Every government message, to the right person
Tell Boxflow once who handles what. From then on, every new eBox and MyMinfin message is assigned, forwarded or sent to your software automatically.
How it works
When a message arrives, if it matches, then act
An automation is a simple rule with three parts. You can create as many as you need, and combine several actions in one rule.
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1
When
A new message arrives from eBox Enterprise or MyMinfin.
-
2
If
It matches your conditions, for example the receiving company and the sender.
-
3
Then
Boxflow carries out your actions: assign, email, set a status or call a webhook.
Conditions
As precise as you need
Combine conditions to target exactly the right messages. All conditions of a rule must match.
Company
Which of your companies received the message.
Source
eBox Enterprise or MyMinfin.
Sender
For example FPS Finance, a social security institution or a municipality.
Subject
Contains (or does not contain) one or more keywords.
Date
Messages received before or after a given date.
Status and assignment
Only messages with a given status, or that are not assigned yet.
Actions
Deliver it the way your team works
Every rule can carry out one or more actions, in the order you choose.
- Assign to a person The message shows up in that colleague's Boxflow inbox.
- Assign to a team Everyone in the team can pick it up.
- Send by email With the PDF attached, or with a secure link to the message.
- Call a webhook Send the message to your own software, Make, Zapier or Power Automate.
- Change the status For example “Processed”, so everyone sees what has been handled.
- Stop processing End the rule early when a message is handled.
Examples
Rules our customers set up
A few examples of what organisations automate with Boxflow.
traffic fines for company cars go straight to the fleet manager by email, with the PDF attached.
messages from the social security institutions are assigned to the HR team.
everything for a subsidiary goes to that subsidiary's finance manager.
property tax assessments are assigned to the property manager.
tax documents are assigned to the accountant responsible for that client.
every message is sent to SharePoint through Make, in a folder per company.
Traceability
You always know what happened
Every action an automation carries out is recorded in the message's audit trail: who it was assigned to, to whom it was emailed and when its status changed.
- See at a glance which rule handled a message.
- Prove that a document reached the right person in time.
- Adjust a rule at any time; it applies to new messages straight away.
What our customers say
“My e-Box messages land directly in Odoo thanks to Boxflow. It has really made my workflow more efficient.”
Jacques van Nes
· Consultant · BusNes
Frequently asked questions
How many automations can I create?
That depends on your plan: the Free, Basic and Standard plans include a limited number of automations, Pro and Enterprise include unlimited automations.
Can one rule do several things?
Yes. A rule can, for example, assign a message to a team, email it to a manager and call a webhook at the same time.
What happens to messages that match no rule?
Every new account starts with a fall-back rule that emails each new message to the administrator, so nothing gets lost. All messages also remain available in Boxflow.
Can I filter on keywords in the subject?
Yes. You can check whether the subject contains, or does not contain, one or more keywords.
Do I need technical knowledge?
No. You build rules by picking conditions and actions from lists. Webhooks are optional, for teams that want to connect their own software.
Ready to put your eBox on autopilot?
Connect your first company for free and receive your government messages wherever you need them.