Confidential HR mail, for HR only
NSSO messages, Dimona notifications, wage garnishments: Boxflow delivers them automatically to your HR team, without everyone with eBox access reading along.
Already trusted by 275+ Belgian companies
Confidentiality
Wage garnishments go to HR, and HR only
Anyone with access to a company's eBox can, in principle, see every message. Since documents from the FPS Finance are delivered directly into eBox Enterprise, that now includes reminders, fines, VAT details and garnishments that used to be visible only in MyMinfin.
- With advanced user permissions (Pro), you decide per user which companies they can access, and whether they only see the messages assigned to them or their team.
- Automations deliver sensitive messages straight to the right person, and an audit trail shows what happened to them.
Good to know
A message about a garnishment on an employee's wages arrives in the eBox. Anyone with eBox access – including people outside HR – can open it. With Boxflow, it goes straight to the HR team, and with the right user permissions it stays there.
Reclaim your time
Every message used to cost you a login. Not anymore.
eBox and MyMinfin email you when a new message arrives, but not what it says. So for every notification, someone opens the portal, logs in with itsme or eID, finds the message and downloads it, only to discover whether it was relevant at all. When several people share that job, it quickly becomes unclear who has handled what, and messages get missed.
- Boxflow fetches new messages from eBox Enterprise and MyMinfin automatically, every hour, for all your companies.
- You see the sender, subject and PDF straight away, without a single itsme or eID login.
- Every message has one owner and one status, so nothing falls between the cracks.
How it works
Boxflow automates your government mail
Boxflow connects to the eBox Enterprise and MyMinfin of every company you add and fetches new messages every hour. Each message passes through your automations, which decide where it goes: the Boxflow portal, a mailbox or one of the tools you already use.
A message arrives
Boxflow processes it
Automations Flexible rules to route your messages to the right place Read moreRole management
Forget eGov role management
Today, who may open a company's eBox is managed in the government's eGov role management: a cumbersome portal where you add people one by one, per company. And when employees leave, their permissions are often never retired, so former colleagues can still read your government mail. With Boxflow, none of that is needed anymore.
- You grant access to eBox and MyMinfin once, to Boxflow. Nobody else needs a role in eGov role management.
- From then on you manage users in Boxflow: invite or remove someone in one click, for all companies at once.
- With single sign-on through Microsoft Entra ID or Google Workspace, access ends automatically the moment a colleague leaves your organisation.
Easy set-up
One last login with eID or itsme
Connecting a company takes a few minutes. You log in one last time with eID or itsme to give Boxflow access, and from then on we sync the messages hassle-free.
- 1 Create your account Sign up for free, no credit card required.
- 2 Connect your companies Our step-by-step wizard guides you through the last eID or itsme login in eBox Enterprise and MyMinfin.
- 3 Set up your automations Decide who receives which messages. We sync every hour from then on.
Security
Built for confidential government communication
Your government messages contain sensitive information. That is why security is not an add-on at Boxflow, but the starting point.
Regularly tested by ethical hackers
Boxflow is regularly penetration-tested by independent ethical hackers.
Read-only access
Our access is limited to reading messages. Boxflow cannot send, sign or file anything on behalf of your company, and never deletes messages from your eBox.
Secure keys per customer
For eBox Enterprise, every customer uses its own certificate. All data is exchanged through short-lived, secure tokens – never with your eID or itsme.
Encrypted and in the EU
Attachments are stored encrypted (AES-256) and your data stays within the European Union.
What our customers say
“My e-Box messages land directly in Odoo thanks to Boxflow. It has really made my workflow more efficient.”
Jacques van Nes
· Consultant · BusNes
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Frequently asked questions
How do I make sure only HR sees the NSSO eBox messages?
Set up an automation in Boxflow that assigns messages from the NSSO or other social security institutions to your HR team. With the advanced user permissions of the Pro plan, you can also restrict users to only the messages assigned to them or their team.
Can I send wage garnishments to the payroll manager automatically?
Yes. Based on sender, message type or subject, Boxflow can immediately email or assign such messages to the person responsible, so the 15-day legal deadline stays achievable.
Can we forward HR messages to our payroll provider or HR software?
Yes, by email, through our official Make app or through our REST API and webhooks.
What happens to access when an HR employee leaves?
You remove the user in Boxflow, or manage access centrally through single sign-on with Microsoft Entra ID or Google Workspace. No roles to change in eGov role management.
Where are our documents stored?
Within the European Union. Attachments are stored encrypted (AES-256).
Do I need to set up Boxflow myself?
You can, but you don’t have to. Most customers set up Boxflow themselves: our wizard guides you through the last login with eID or itsme, and we keep every step as user-friendly as possible. Prefer a helping hand? Book a video call or an in-person meeting and we set up the connection with eBox Enterprise and MyMinfin, and your automations, together.