Every eBox Enterprise message, without logging in

Boxflow connects to the eBox Enterprise of each of your companies and fetches new messages every hour. No more eID or itsme login per company: your messages simply arrive where they are needed.

The problem

eBox Enterprise is built for one company and one person at a time

eBox Enterprise is the official electronic mailbox of Belgian companies. More and more government services, including the social security institutions and FPS Finance, deliver their letters there instead of on paper.

  • Without Boxflow, someone has to log in with eID or itsme, for every company, just to find out what kind of message has arrived.

  • Access is all-or-nothing: whoever can open a company's eBox sees every message in it.

  • eBox cannot forward messages to a colleague, a shared mailbox or any application you are running.

Set-up

Connected in a few minutes, with one last login

Our wizard guides you step by step. You log in one last time with eID or itsme to grant Boxflow access, and from then on everything runs automatically.

  1. 1

    Download your certificate

    Boxflow generates a security certificate that is unique to your company.

  2. 2

    Register it in ChaMan

    Upload the ceritificate in the government 's Channel Management portal.

  3. 3

    Copy the client ID

    Paste the client ID that Channel Management shows you into Boxflow.

  4. 4

    Become a DocConsumer

    In the eBox Enterprise settings, you enable “Become a DocConsumer” and accept the conditions. Done.

Good to know

Managing several companies? Repeat the same steps, once for every company. Boxflow then collects the messages of all of them in one overview.

Synchronisation

Synced every hour

Boxflow checks eBox Enterprise for new messages every hour, for every connected company. Expecting something urgent? Start a manual sync from the message list with one click.

Every hour, automatically
New messages appear in Boxflow and trigger your automations straight away.
Automatic error detection
Something went wrong during the last sync? Boxflow will pick up any missed messages too.
No duplicates
Messages delivered through both eBox Enterprise and MyMinfin are detected and only processed once.
All companies, one overview
No more logging out and in again to check the next company.

What happens next

Boxflow automates your workflow

Now that Boxflow has synced your message, we can pass it through flexible automations, which decide where messages should go: a team inbox in Boxflow, an email address or one of the tools you already use.

A message arrives

Good to know

The permission to sync your eBox messages is linked to your enterprise number, so you no longer have to manage users in eGov Role Management when colleagues join or leave.

You stay in control

Read-only: we never change anything in your eBox

Boxflow only reads your messages. Your eBox Enterprise keeps working exactly as before, so you can keep using it alongside Boxflow, or go back to it whenever you like.

  • Boxflow cannot send, sign or file anything on behalf of your company.
  • Boxflow never deletes messages from your eBox.
  • Stopping is easy: remove the webservice account in Channel Management and access ends immediately.

What our customers say

“With Boxflow I save time every single week, and I no longer miss a single message from the government.”
Davy Duvillier · Founder · Bio-Vrac

Frequently asked questions

How often does Boxflow check eBox Enterprise?

Every hour, for every connected company. You can also start a manual sync at any time from the message list.

Do I still need eID or itsme?

Only once per company, to register Boxflow in the government's Channel Management portal. After that, Boxflow fetches the messages automatically.

Can Boxflow delete or send messages in my eBox?

No. Boxflow has read-only access as a DocConsumer. It cannot send, sign or file anything, and it never deletes messages.

Can I keep using eBox Enterprise itself?

Yes. Your eBox keeps working as before, so you can use both side by side or stop using Boxflow at any time without losing anything.

Does Boxflow work for multiple companies?

Yes. You connect each company once, and Boxflow collects the messages of all your companies in one overview.

Do I need to set up Boxflow myself?

You can, but you don’t have to. Most customers set up Boxflow themselves: our wizard guides you through the last login with eID or itsme, and we keep every step as user-friendly as possible. Prefer a helping hand? Book a video call or an in-person meeting and we set up the connection with eBox Enterprise and MyMinfin, and your automations, together.

Ready to put your eBox on autopilot?

Connect your first company for free and receive your government messages wherever you need them.

Start for free